At Fancy Thai, we are committed to maintaining the confidentiality and privacy of our customers' data, handling it with the utmost security
What data do we collect? • Name, phone number, email address, and address • Order and payment details • Website usage data
How we use the information: • To process, confirm, and deliver orders. • To enhance user experience and customer service. • To send notifications about offers or orders.
Do we share your data?
We do not sell or share your data with any third parties, except for delivery partners or payment gateways involved in processing your order.
Security Information:
We use SSL protocols and advanced security technologies to ensure your data is secure and not accessed by any unauthorized party.
Customer rights:
You have the right to request modification or deletion of your data at any time by contacting us.
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Return and Exchange Policy
At Fancy Thai, we care about your complete satisfaction with your purchases, and we offer you a flexible return policy under the following conditions:
Recovery: • You can request a refund within 48 hours of receiving the order. • The product must be unused, in its original condition with packaging and invoice. • The return does not include products that have been opened or used.
substitution: • Replacement will be made within 3 days from the date of receipt. • If there is an error in the product sent or a manufacturing defect, we will bear the full delivery charges.
Recovery method: • Contact us via WhatsApp or email. • The amount will be refunded after checking the product condition within 5-7 working days using the same payment method.
